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PRIVACY POLICY

At The Apprenticeship Partner, we’re committed to protecting and respecting your privacy.​

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This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

This privacy policy applies to individuals using our website, purchasing our services, or interacting with us in any other capacity.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to:

info@theapprenticeshippartner.co.uk or by writing to The Apprenticeship Partner Ltd, Watermoor Point, Watermoor Road, Cirencester, Glos, GL7 1LF 

Alternatively, you can telephone 07526 305 325.

Who are we?
The Apprenticeship Partner is a business support organisation based in Cirencester, Gloucestershire

How do we collect information from you

Under the UK GDPR, we must identify the legal bases we rely on to process your personal data. These are:

  1. Consent: When you have given us clear consent to process your data for a specific purpose (e.g., to receive marketing communications).

  2. Contract: When processing is necessary to fulfil a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., processing your order or providing a service).

  3. Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override these (e.g., using data for analytics to improve our website).

  4. Legal Obligation: When we are required to process your data to comply with a legal obligation (e.g., record-keeping for tax purposes).


What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

Use of ‘cookies’
Like many other websites, the Apprenticeship Partner website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

Main Cookies used on our site:

Cookies Policy

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings or via our website’s cookie consent banner.

Types of Cookies We Use:

  1. Essential Cookies: Required for the operation of our website. Without these, some features may not function properly.

  2. Performance Cookies: Collect anonymous information on how visitors use our site (e.g., Google Analytics).

  3. Functionality Cookies: Remember choices you make, such as your username or language preferences.

Managing Cookies:

You can disable cookies via your browser settings, but this may limit some features of the website. For more information on managing cookies, visit: https://www.aboutcookies.org/.

For detailed information about Google Analytics cookies, visit: Google Analytics Privacy Policy.

How is your information used?
We may use your information to:
Contact you regarding queries raised in the contact form;
Progress an order you have submitted and send you information directly related to this;
Carry out our obligations arising from any contracts entered into by you and us;
Seek your views or comments on the services we provide;
Notify you of changes to our services;
Send you communications which you have requested and that may be of interest to you.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you mailings).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure store pages, your payments are processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

You can change your marketing preferences at any time by contacting us by email or telephone.

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Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods include:

  • Contact Form Submissions: Retained for up to 12 months after resolution of the query unless further correspondence necessitates longer retention.

  • Financial Transaction Data: Retained for six years to comply with UK tax and accounting regulations.

  • Marketing Data: Retained until you withdraw your consent or opt-out.

After these periods, your data will be securely deleted or anonymised.


How you can access and update your information?
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:

sending an email to: info@theapprenticeshippartner.co.uk or by writing to The Apprenticeship Partner Ltd, Watermoor Point, Watermoor Road, Cirencester, Glos, GL7 1LF 

Alternatively, you can telephone 07526 305 325.

Right to erasure
Visitors / users of the site should have the ability to have all records of their personal data held by a business where there is no legitimate reason for that business to maintain that reason. This includes where GDPR is super-ceded by other laws governing the details obtained.
 

Your Rights

You have the following rights under the UK GDPR:

  1. Right to Access: Request a copy of the information we hold about you.

  2. Right to Rectification: Request that we correct any inaccurate or incomplete data we hold about you.

  3. Right to Erasure: Request that we delete your personal data where there is no valid reason for us to continue processing it.

  4. Right to Restrict Processing: Request that we limit how we use your data.

  5. Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

  6. Right to Object: Object to us processing your data based on legitimate interests or for direct marketing purposes.

  7. Right to Withdraw Consent: Withdraw your consent at any time where processing is based on your consent.

You can exercise these rights by contacting us at:
Email: info@theapprenticeshippartner.co.uk
Post: The Apprenticeship Partner Ltd, Watermoor Point, Watermoor Road, Cirencester, Glos, GL7 1LF
Phone: 07526 305 325

We aim to respond to all requests within one month.

 

Security Measures

We are committed to keeping your personal information secure. Measures include:

  • Encryption: Sensitive information, such as credit card details, is encrypted using 128-bit SSL technology.

  • Access Controls: Only authorised personnel can access your data.

  • Regular Audits: Our systems are regularly tested for vulnerabilities.

However, while we strive to protect your data, no transmission over the internet can be guaranteed 100% secure. Any data you transmit is at your own risk.

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International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. These countries may not have the same data protection laws as the UK. When this occurs, we ensure that one of the following safeguards is in place:

  1. The country has been deemed to provide an adequate level of protection for personal data by the UK Government.

  2. We have entered into contracts containing standard contractual clauses approved by the Information Commissioner's Office (ICO) to protect your data.

 

Profiling and Automated Decision-Making

We may use profiling to better understand your preferences and provide tailored services. Profiling may involve analysing data such as your website activity or purchase history. This helps us send relevant communications and improve user experience.
We do not make any decisions solely based on automated processing that would significantly affect you.




Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
 

Children’s Privacy

We are committed to protecting the privacy of children aged 16 or under. If you are aged 16 or under, please obtain your parent or guardian’s permission before providing us with personal information. We may require parental consent verification when necessary.

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Policy Updates

We regularly review and update this policy. The latest version is always available on our website. This policy was last updated in January 2025.

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